Return and Warranty Policy
RETURN AND WARRANTY POLICY
30 Day Money Back Guarantee and 1 Year Warranty Returns must be processed by sending an email to firstname.lastname@example.org. If possible please reference your Order #. Please do not ship items back to Northern Light Bars without receiving return confirmation.
30 DAY MONEY BACK GUARANTEE
All items, except for Gift Cards, are eligible for a 30 Day Money Back Guarantee. If the product does not fit, look as you had hoped, or live up to your expectations, you can return the item for a full refund. The item must be in its original packaging, and in the same condition that you received it.
Refunds will be provided to the customer once the product is received and reviewed by Northern Light Bars. Customers are responsible for return shipping costs on 30 Day Money Back Guarantee items.
1 YEAR WARRANTY
All products are covered by a 1 Year Warranty. If a product is defective, faulty or breaks within the 1 Year Warranty period, the item will be replaced at no cost to the customer. If the exact product is no longer offered, an equivalent product as determined by Northern Light Bars will be provided.
RETURN SHIPPING COSTS
Return shipping cost will be covered by Northern Light Bars for the following scenarios
- Approved Warranty Claims
- Incorrect product shipped to the customer
If Northern Light Bars is covering the return shipping costs, a link to Canada Post and an authorization code will be provided to the customer to print a label from the Canada Post website.
Return Site Link (Return Authorization Number is required)
If you have any questions or concerns about making a return, please email email@example.com
Northern Light Bars (1179750 B.C. Ltd.)